At least one doctor is available for calls for our established patients at all times. If you have an emergency after office hours, call the office phone number (972) 566-4660. The answering service will take your message and contact the doctor on call. If your call is not returned within 15 to 20 minutes, please call again as the service may not always function properly. If you have a true medical emergency, please go to the nearest Emergency Room. Do not message your physician regarding an emergency on the portal.
If you have a medical condition for which medication may be needed, have the phone number of the pharmacy (24-hour pharmacy is best) available for us when we return your call. No birth control pills or medication refills are made after office hours. Please try to limit after hour calls to emergencies only.